Home > Quick Reference Guide for Accessing 2014 PQRS Feedback Reports

Quick Reference Guide for Accessing 2014 PQRS Feedback Reports

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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
I. Introduction
In September 2015, CMS made the 2014 Physician Quality Reporting System (PQRS) Feedback Reports available to all eligible report recipients through the CMS Enterprise Portal at https://portal.cms.gov . There are two types of 2014 PQRS Feedback Reports available: • 2014 PQRS Feedback Report National Provider Identifier (NPI)-Level The NPI-Level PQRS Feedback Report provides performance information for an Eligible Professional (EP) who reported at least one PQRS quality-data code (QDC) on a claim during the reporting period (January 1, 2014 – December 31, 2014). • 2014 PQRS Feedback Report Tax Identification Number (TIN)-Level The TIN-Level PQRS Feedback Report provides incentive and payment adjustment information at the TIN-level, with individual-level reporting by NPI, for each EP who reported at least one PQRS QDC on a claim submitted under that TIN for services furnished during the reporting period (January 1, 2014 – December 31, 2014). More information about PQRS is available at http://www.cms.gov/Medicare/Quality-Initiatives-Patient-
Assessment-Instruments/PQRS/index.html?redirect=/PQRS/.
This Quick Reference Guide (QRG) illustrates how to access and generate the following reports: • 2014 PQRS Feedback Report NPI-Level
o Physician Quality Reporting Feedback Individual Performance Report (formerly Table 4
- NPI Performance Detail) • 2014 PQRS Feedback Report TIN-Level
o Earned Incentive Summary for Taxpayer Identification Number (Tax ID) o Maintenance of Certification Program Incentive Summary o PQRS Payment Adjustment Summary for Taxpayer Identification Number (Tax ID)
II. Getting Started
(a). Individual NPI-Level Reports Authorized representatives for solo practitioners can access the NPI-Level 2014 PQRS Feedback Report at https://portal.cms.gov using the unauthenticated PV Landing Portlet. The unauthenticated PV Landing Portlet does not require an EIDM User ID or Password for access. (b). TIN-Level Reports Authorized representatives of groups can access the TIN-Level 2014 PQRS Feedback Reports at https://portal.cms.gov using an Enterprise Identity Management (EIDM) account with one of the following Physician Quality and Value Program roles: ➢ For a group with 2 or more EPs (TIN with 2 or more National Provider Identifiers [NPIs] that bill under the TIN):
o Security Official o Group Representative
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Instructions for obtaining an EIDM account to access the PQRS Feedback Reports are available at: https://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/PhysicianFeedbackProgram/Obtain-
2013-QRUR.html
➢ If a group has already registered and selected its PQRS group reporting mechanism in the PV-PQRS Registration System, then users associated with the group can access the group’s PQRS Feedback Reports (TIN-Level) using their EIDM User ID and Password. ➢ If a group does not have an authorized representative with an EIDM account, then one person representing the group must sign up for an EIDM account with the Security Official role. ➢ If a group has a representative with an existing EIDM account, but not one of the group-specific Physician Quality and Value Programs System roles listed above, then ensure that the account is still active and add a role-specific Physician Quality and Value Programs role to that person’s existing EIDM account. To ensure the EIDM account is still active, please contact the QualityNet Help Desk.
III. Questions
For questions about information contained in your 2014 PQRS Feedback Reports or setting up an EIDM account, please contact the QualityNet Help Desk: • Monday – Friday: 8:00 am – 8:00 pm EST
• Phone: (866) 288-8912 (TTY (877) 715-6222) • Fax: (888) 329-7377 • Email: qnetsupport@hcqis.org
For questions about how to access your 2014 PQRS Feedback Reports or to provide feedback to CMS, please contact the Physician Value Help Desk:
• Monday – Friday: 8:00 am – 8:00 pm EST • Phone: (888) 734-6433 (press option 3); (TTY (888) 734-6563)
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
IV. Table of Contents
Section Name Page Number I. Introduction 1 II. Getting Started 1 III. Questions 2 IV. Table of Contents 3 V. How To Access PQRS Feedback Individual Performance Report (NPI-Level) 4 VI. How To Access 2014 PQRS Feedback Report (TIN-Level) A. Access the 2014 PQRS Feedback Report (TIN-Level) via the PV Landing Portlet B. Access the 2014 PQRS Feedback Report (TIN-Level) via the CMS Enterprise Portal 10 VII. View and Print the 2014 PQRS Feedback Report (TIN-Level) Report as a PDF/Excel Document A. View TIN-Level Feedback Report as a PDF Document after Opening the Report in MicroStrategy Web Platform Toolbar B. View TIN-Level Feedback Report as an Excel Document after Opening the Report in MicroStrategy Web Platform Toolbar 22 VIII. Troubleshooting Browser Settings 26
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
V. How To Access 2014 PQRS Feedback Individual Performance Report (NPI-Level) Steps Screenshots
1. a). Go to https://portal.cms.gov and select Get Started in the Physician Value box on the CMS Enterprise Portal. OR b). Type https://portal.cms.gov/PV on a CMS supported Internet Browser. Note: The CMS Enterprise Portal supports the following internet browsers:Internet Explorer 8 (without compatibility mode)Internet Explorer 9 (without compatibility mode)Internet Explorer 10 (without compatibility mode)Mozilla-FirefoxChromeSafari Enable JavaScript and adjust any zoom features to ensure you are not seeing the screen in too wide of a view. 2. Select PQRS Feedback Reports from the left navigation menu on the PV Landing Portlet.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
The NPI Level Report Request page will be displayed. There are four (4) sections that need to be completed in order to request an NPI-Level 2014 PQRS Feedback Report: i. Requestor Contact Information ii. Report Information iii. Verification iv. User Agreement Note: Selecting the link to Access TIN- Level PQRS Feedback Reports will navigate you to the CMS Enterprise Portal Login page. Upon entering valid EIDM credentials and selecting Log In, you will be navigated to the MicroStrategy Web Platform where you can generate the TIN-Level PQRS Feedback Report. Requestor Contact Information Section 3. Provide the following information: • First Name • Middle Initial (not required) • Last Name • Address Line 1 • Address Line 2 (not required) • City • State • Zip • Zip+4 (not required) • Legal Business Name • Requestor Relationship • Phone Number • Phone Ext (not required) • Email • Confirm Email
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
Report Information Section 4. a). Select 2014 for Program Year b). Select PQRS Individual Performance Report for Report c). Enter Individual Rendering NPI Verification Section 5. a). Enter Billing TIN b). Provide correct answer to the Verification Question Note: The sum to the Verification Question will always be equal to or less than 15. User Agreement Section 6. Select I accept the user agreement and then select Submit. Note: Submit will be disabled until the User Agreement has been accepted. Upon selecting Submit the Available Reports for [select NPI] table will be displayed. Selecting Clear will clear all information selected/entered on the screen. Selecting Cancel will navigate you back to the PV Landing Portlet Landing Screen.

If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
7. Select report(s) to be downloaded using one of the following options: a). Option 1 (Single Report Only): Select a single TIN listed in the Available Reports for [selected NPI] table to download a single report then proceed to step 9. OR b). Option 2 (Single Report or Multiple Reports): Select checkbox next to one or more reports listed in the Available Reports for [selected NPI] table and then proceed to Step 8.

8. Select Download Selected Report(s) to initiate download process. Note: Report(s) will be downloaded in .PDF format to a zip file that you can access and print.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
9. Select one (1) of the following options on the zip file options pop- up menu: a). Open With [program]. To open zip file using selected program. OR b). Save File. The file will be saved as a zip file in the Downloads Folder on your computer. Select OK to proceed. 10. Select the zip file to open the downloaded report.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
The 2014 PQRS Feedback Individual Performance Report is displayed in PDF format for the selected NPI/Billing TIN. Note: Use the Adobe Toolbar Buttons to Save or Print the report.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
VI. How To Access 2014 PQRS Feedback Report (TIN-Level)
There are two ways to access the PQRS Feedback Report (TIN-Level); the user may choose one of the following: • Physician Value (PV) Landing Portlet • Directly from the CMS Enterprise Secure Portal A. Access the 2014 PQRS Feedback Report (TIN-Level) via the PV Landing Portlet
Steps Screenshots
1. a). Go to https://portal.cms.gov and select Get Started in the Physician Value box on the CMS Enterprise Portal. OR b). Type https://portal.cms.gov/PV on a CMS supported Internet Browser. Note: The CMS Enterprise Portal supports the following internet browsers:Internet Explorer 8 (without compatibility mode)Internet Explorer 9 (without compatibility mode)Internet Explorer 10 (without compatibility mode)Mozilla-FirefoxChromeSafari Enable JavaScript and adjust any zoom features to ensure you are not seeing the screen in too wide of a view. 2. Select Feedback Reports on PV Landing Page.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
3. Read the Terms and Conditions and select I Accept to continue. Note: Selecting Decline will end the session and return you to the CMS Enterprise Portal Landing Screen. 4. Enter the following information and select Log In under Welcome to CMS Enterprise Portal: • EIDM User ID • EIDM Password Note: You will be directed to the Multi- Factor Authentication (MFA) process each time you log in and attempt to access the Feedback Reports interface. MFA is a new approach to security authentication which will help improve CMS’ ability to reduce fraud and ensure system security. It requires users to provide more than one form of verification in order to prove their identity in order to access certain information provided via the ‘Physician Quality and Value Programs’ application. MFA registration is required only once when you are requesting a role but will be verified at every logon. Upon selecting Log In, the Multi-Factor Authentication Terms and Conditions page will be displayed.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
5. Read the Terms and Conditions and select I Accept.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
6. Select the Credential Type from the drop-down menu and then select Send to receive a Security Code. The word Success will be displayed next to the Send button once a security code has been successfully sent. Note: You previously registered to complete the MFA process when setting-up your ‘Physician Quality and Value Programs’ account. Please ensure that you select the same Credential Type you selected when registering for the MFA process during your initial account set-up. If you select a different Credential Type, you will receive an error message stating you did not register to complete MFA using the selected option and you will be unable to proceed. If you may have forgotten the Credential Type you selected, you may (1) retrieve the E- mail received upon successfully registering for MFA or (2) navigate to My Profile and select Remove Your Phone or Computer for this information. Selecting Remove Your Phone or Computer will display the Credential Type you selected to Complete the MFA process.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
7. Enter the Security Code (VIP Token) and then select Log In. Note: You will have thirty (30) minutes to retrieve and enter the Security Code. If you are unable to enter the code within thirty (30) minutes, then the code will expire and you will need to request a new Security Code. The Multi-Factor Authentication process is now complete. You will be re-directed to your initial selection, the Feedback Reports Selection screen. 8. Select a year (i.e. 2014) from the Select a Year drop-down menu, and then select report (e.g. 2014 PQRS Feedback Report) from the Select a Report drop-down menu. Note: If you don’t see the 2014 PQRS Feedback Report in the drop-down menu:Verify that you are logged in with the appropriate role.Verify that you have selected the year 2014.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
9. Read the Attestation Message and make the appropriate attestation selection. • Select one of the options under I plan to use this data in my capacity as a: Then, select I Confirm to continue. Note: If you select Neither of the above or I do not know the option to Exit to the Overview screen will be enabled. You are now in the MicroStrategy Web Platform. The screen shows the TIN(s) associated with your EIDM account. 10. Select one TIN from the Available TIN(s): a). Select a TIN and either double- click or select the Arrow button to move the TIN from Available to Selected. You can also filter the list of Available TINs by entering the name or last 4 digits of a TIN in the Search for field. Note: Select only one TIN each time you attempt to retrieve a 2014 PQRS Feedback Report. b). Select Run Document. Note: You will need to wait several seconds while the system generates your 2014 PQRS Feedback Report.

If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
The 2014 PQRS Feedback Report will be displayed with the following section tabs: • Earned Incentive Summary for Taxpayer Identification Number (Tax ID)Maintenance of Certification Program Incentive SummaryPQRS Payment Adjustment Summary for Taxpayer Identification Number (Tax ID) 11. Select any of the section tabs at the top of the screen to navigate to the different sections of the report. Note: After you select a section tab, you will need to wait several seconds for the section to appear on the screen. 12. Use the buttons on the toolbar at the top of the report to navigate within the MicroStrategy Web Platform. Note: The Zoom setting is automatically set to 100%. Please do not alter the Zoom setting because any change will create formatting and display issues within the report.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
B. Access the PQRS Feedback Report (TIN-Level) via the CMS Enterprise Portal
Steps Screenshots
1. Go to https://portal.cms.gov and select Login to CMS Secure Portal. Note: The CMS Enterprise Portal supports the following internet browsers:Internet Explorer 8(without compatibility mode)Internet Explorer 9 (without compatibility mode)Internet Explorer 10 (without compatibility mode)Mozilla-FirefoxChromeSafari Enable JavaScript and adjust any zoom features to ensure you are not seeing the screen in too wide of a view. 2. Read the Terms and Conditions and select I Accept to continue. Note: Selecting Decline will end the session and return you to the CMS Enterprise Portal Landing Screen.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
3. Enter the following information and select Log In under Welcome to CMS Enterprise Portal: • EIDM User ID • EIDM Password Select Log In to continue. 4. Select the PV-PQRS tab at the top of the screen and then select Feedback Reports from the drop- down menu. Note: You will be directed to the Multi- Factor Authentication (MFA) process each time you log in and attempt to access the Feedback Reports interface. MFA is a new approach to security authentication which will help improve CMS’ ability to reduce fraud and ensure system security. It requires users to provide more than one form of verification in order to prove their identity in order to access certain information provided via the ‘Physician Quality and Value Programs’ application. MFA registration is required only once when you are requesting a role but will be verified at every logon. Upon selecting Log In, the Multi- Factor Authentication Terms and Conditions page will be displayed.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
5. Read the Terms and Conditions and select I Accept. 6. Enter your EIDM User ID and EIDM Password on the Multi-Factor Authentication Login screen and select Next.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
7. Select the Credential Type from the drop-down menu and then select Send to receive a Security Code. The word Success will be displayed next to the Send button once a security code has been successfully sent. Note: You previously registered to complete the MFA process when setting-up your ‘Physician Quality and Value Programs’ account. Please ensure that you select the same Credential Type you selected when registering for the MFA process during your initial account set-up. If you select a different Credential Type, you will receive an error message stating you did not register to complete MFA using the selected option and you will be unable to proceed. If you may have forgotten the Credential Type you selected, you may (1) retrieve the E- mail received upon successfully registering the MFA or (2) navigate to My Profile and select Remove Your Phone or Computer for this information. Selecting Remove Your Phone or Computer will display the Credential Type you selected to complete the MFA process.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
8. Enter the Security Code (VIP Token) and then select Log In. Note: You will have thirty (30) minutes to retrieve and enter the Security Code. If you are unable to enter the code within thirty (30) minutes, then the code will expire and you will need to request a new Security Code. The Multi-Factor Authentication process is now complete. You will be re-directed to your initial selection, the Feedback Reports Selection screen 9. Repeat Steps 8-11 of Section VI-A (Access to PQRS Feedback Reports (TIN-Level) via the PV Landing Portlet) of this guide.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
VII. View and Print the 2014 PQRS Feedback Report (TIN-Level) as a PDF/Excel Document
A. View/Print the 2014 PQRS Feedback Report (TIN-Level) as a PDF Document using the MicroStrategy Web Platform Toolbar The 2014 PQRS Feedback Report (TIN-Level) is available in an exportable PDF format. Follow the steps below after you generate the report in the MicroStrategy Web Platform.
Steps Screenshots
1. Select the Export button on the MicroStrategy Platform toolbar and then select PDF. Note: Selecting the PDF option will display a PDF Export Options menu. 2. Select one (1) of the following options to determine the content of the exported report: a). All Layouts. Select this option to export the information displayed in all tabs included in the report to the PDF file. b). Current layout. Select this option to export only the information displayed on the active report tab to the PDF file. c). Expand Page-by (check-box). To have each section of the report displayed on a separate tab. Note: By default, the Expand Page-by check-box is selected. If you un-select this check-box, each section of the report will be displayed on a single tab. Select OK to proceed.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
The 2014 PQRS Feedback Report is exported to PDF format. 3. Select any of the Bookmarks to navigate to a different section of the report. • Select Print (icon) on the Adobe toolbar to print the report.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
B. View TIN-Level Feedback Report as an Excel Document after Opening the Report in MicroStrategy Web Platform Toolbar The 2014 PQRS Feedback Report (TIN-Level) can be exported to Excel. Follow the steps below after you generate the report in the MicroStrategy Web Platform.
Steps Screenshots
1. Select the Export button on the MicroStrategy Web Platform toolbar and then select Excel. Note: Selecting the Excel option will display an Export options menu. 2. Select one (1) of the following options on how the report should be displayed when exported to Excel on the Export options menu: a). All Layouts. To export all available layouts for the report within the MicroStrategy Web Platform to an Excel file. b). Current layout. To export the current layout being used in the MicroStrategy Web Platform to an Excel file. c). Expand Page-by (check-box). To have each section of the report displayed on a separate tab. Note: By default, the Expand Page-by check-box is selected. If you un-select this check-box, each section of the report will be displayed on a single tab. Select OK to proceed.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
Steps Screenshots
3. Select one (1) of the following options: a). Open. The file will open in Excel and will not be automatically saved. b). Save. The file will be saved in Excel format in the Downloads Folder on your computer. c). Save As. You will be prompted with a Save As window. Select the location where you want the file to be saved. The 2014 PQRS Feedback Report is exported to Excel format. 4. Select any of the tabs to navigate to the different sections of the report. • Select Print (icon) on the toolbar to print the report. Note: Each section of the report will be displayed on its own tab.
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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Quick Reference Guide for Accessing 2014 PQRS Feedback Reports
VIII. Troubleshooting Browser Settings
Steps Screenshots Troubleshooting If you are not using one of the supported browsers or are having trouble viewing the CMS Enterprise Portal using Internet Explorer 9: • Ensure the browser is open • Press the Alt key to display the Menu bar (or right-click the Address bar and then select Menu bar). • Select Tools on the Menu bar. • Select Compatibility View Settings. • Remove the CMS Enterprise Portal web address if it appears in the Websites you’ve added to Compatibility View box. • Un-check all of the boxes below Websites you’ve added to Compatibility View. • Close the Compatibility View Settings box. • Close the current browser session. • Open a new browser session. • Go to https://portal.cms.gov and select Login to the CMS Enterprise Portal. Note: The CMS Enterprise Portal supports the following internet browsers: Internet Explorer 8Internet Explorer 9Internet Explorer 10Mozilla-FirefoxChromeSafari
If you have questions about the 2014 PQRS Feedback Report or need assistance accessing any of the reports, please contact the QualityNet Help Desk by phone at 866-288-8912. Normal business hours are Monday-Friday from 8 am to 8 pm EST.
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